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AI agents for eCommerce

AI agents for eCommerce, built into your store

We build AI agents for eCommerce brands in two ways: we integrate one agent into your store, or we set up your whole store so agents can watch sales, ads, stock, customer support and SEO. It is custom work on your data, your access and your rules, not a chatbot sold off the shelf.

Chatbot, workflow or AI agent: what are you actually buying?

The question that tells them apart is whether the path is already written. Anthropic draws the same line in Building effective agents: workflows run through predefined code paths, agents direct their own process and tool use. Most store tasks need the simplest form that works, so we start there.

Chatbot

Answers questions from the text it was given: your policies, your FAQ, your product pages.

It does not look at the order, so it cannot tell a customer where their package is.

Workflow

Follows paths drawn in advance: a trigger, conditions, actions. Shopify Flow works this way.

It handles the cases someone foresaw. Anything outside the diagram goes to a person.

AI agent

Gets a goal and tools on your store data, then chooses its next step from what it finds.

It needs defined access, a narrow task and a person on the actions that matter. That is the part we build.

Two ways to work with us

Both start from your store, not from a template. We look at your data, your access and who is responsible for what, then we build the version that fits.

01

Integrate an agent into your store

We take one job in your store and build an agent that does it, connected to your data and to the people who own the outcome.

  • One defined task, for example order questions, returns, catalog cleanup or reporting
  • Connected to your store with only the access that task needs
  • Instructions, tools, a place to keep state and rules for when it stops
  • A handoff to your team, with the context attached, when it does not know
02

Set up the whole store for agents

An agent can only watch what it can read. We organize your store so agents can see everything that matters, in one picture: sales, ads, stock, customer support and SEO.

  • Your sources connected, with read access
  • Tracking and data checked and mapped, so what the agents see is right
  • For each area, a definition of what is normal and what to flag
  • A base you can add agents to, one at a time

What agents can watch across your store

With the store set up for it, agents keep an eye on the areas that take your team the most attention. They report and flag. The decision stays with you.

Sales

Watches

Orders, revenue, conversion and product performance against your own recent pattern.

Flags

A drop or a spike that does not fit the pattern, with the likely place to look.

You decide

What to do about it.

Ads

Watches

Spend, campaigns and results across your ad accounts.

Flags

Spend running with no matching orders, campaigns that stopped delivering.

You decide

Budgets and campaign changes.

Stock

Watches

Inventory levels and sell-through by product and variant.

Flags

Best sellers running low, products about to go out of stock, stock that is not moving.

You decide

Reorders and pricing.

Customer support

Watches

Incoming tickets and messages, with the order behind each one.

Flags

Repeated complaints about one product, requests that need a person, messages waiting too long.

You decide

Refunds and anything promised to a customer.

SEO

Watches

Indexing, page titles, redirects and the pages that bring in search traffic.

Flags

Pages dropping out of the index, broken redirects, products with missing metadata.

You decide

What gets published.

How we build AI agents for your store

  1. 1

    Access and data first

    We start from your store: which systems hold the data, who owns each access, and what every agent is allowed to see.

  2. 2

    One defined task

    Each agent gets one job and a clear definition of done. A narrow task is easier to test and easier to trust.

  3. 3

    Read-only before anything else

    The agent starts with read access. We compare what it reports with what you know is true, before it can change anything.

  4. 4

    Approvals where it matters

    Every action that changes something gets an approval step. Together we decide which actions run alone and which wait for a person.

  5. 5

    Delivery your team can run

    You receive the setup, the instructions, the list of accesses and a way to review what the agent did, so everyone knows who is responsible for what.

A person approves what cannot be undone

OWASP names excessive agency (too many tools, too many permissions, too much autonomy) as a risk for AI systems, and its AI Agent Security Cheat Sheet calls for human approval on high-impact and irreversible actions. Our approach follows the same principle. More in AI agent security for Shopify.

  • Only the tools the task needs
  • The narrowest permissions that work, read-only to begin with
  • Refunds, discounts, price changes and promises to customers wait for a person
  • When the agent does not know, it hands over to your team with the context attached

We work with agents every day

noprob works every day with AI agents built on Claude Code, and this site is developed and maintained with agents. We bring that day-to-day practice to your store. For the thinking behind the three forms, read our guide to AI agents for Shopify.

AI agents for eCommerce: questions we get asked

There is no price list, because the work depends on your store: the data, the access and the task. We define scope and cost on a call, after we have seen your store.

No. A chatbot answers from the text it was given. An agent has a goal and tools on your store data and chooses its next step from what it finds. We also tell you when a simple workflow does the job better, because the simplest form that works is the right one.

Not on anything that cannot be undone. Refunds, discounts, price changes and promises to customers wait for a person. Agents start read-only, and together we decide which actions, if any, run on their own.

We build on Shopify first. If your store runs on another platform, tell us on the call and we will say what is possible on your setup. If you are thinking about moving to Shopify, that is a separate project: the Shopify Launch Sprint.

The AI Accelerator is a 30-day program that finds and ranks the AI opportunities in your store. This page is about building and integrating: an agent in your store, or the whole store set up for agents. They fit together, and you can do either one without the other.

A call to look at your store, access to the systems the agent will use, and one person on your side who owns the outcome. We handle the setup, the build and the handover.

The one where your team spends the most repetitive attention: usually customer support, reporting or stock. We pick it together on the call and start with one task.

Tell us which task you want off your team’s plate

On the call we look at your store, pick the first task and tell you which of the two ways fits. No template, no package: a plan for your store.

Want the background first? Read AI agents for Shopify.